Contact & FAQ
Contact Us
We're here to assist you in any way we can. If you have any questions, concerns, or feedback, feel free to reach out to us using any of the following methods:
Email: support@venturevault.com
Frequently Asked Questions (FAQ)
Q: How do I place an order? A: To place an order, simply browse our website, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be on its way!
Q: What payment methods do you accept? A: We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. You can also choose to pay via PayPal, or Apple Pay for added convenience.
Q: How long will it take to receive my order? A: Shipping times vary depending on your location and the shipping method selected at checkout. You can find estimated delivery times on the product pages and during the checkout process.
Q: What is your return policy? A: We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges page for more information.
Q: Do you offer international shipping? A: Yes, we ship to select countries worldwide. International shipping rates and delivery times may vary. You can view the list of countries we ship to during the checkout process.
Q: How can I track my order? A: Once your order has shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track your order directly on our website or through the carrier's website.
If you have any other questions or need further assistance, please don't hesitate to contact us. We're here to help!